Best Practices for Choosing Safe OTC Medications at the Pharmacy

Every year, millions of people walk into pharmacies looking for quick relief - a headache, a stuffy nose, heartburn, or a cough. They grab a bottle off the shelf, read the front label, and assume it’s safe. But here’s the truth: OTC medications aren’t harmless just because you don’t need a prescription. In fact, over 198,000 single-substance OTC medication exposures were reported to U.S. poison control centers in 2022. Most of those were preventable.

Read the Drug Facts Label - Every Time

The FDA made this mandatory in 1999, and it’s still the single most important tool you have. The Drug Facts label isn’t just fine print - it’s your safety manual. It’s structured the same way on every OTC product: active ingredients, purpose, uses, warnings, directions, and other information. You might think you know what’s in that bottle because you bought it last month. But formulations change. New warnings get added. A product you used safely before might now carry a warning about your high blood pressure or diabetes.

Look at the active ingredients first. That’s the part that actually does the work. If you’re taking two different cold medicines, you might be doubling up on acetaminophen without realizing it. One bottle says “pain reliever/fever reducer,” another says “nighttime cold relief.” Both might contain acetaminophen. Take both? You’re at risk for liver damage. The FDA says acetaminophen overdoses cause about 56,000 emergency room visits every year. That’s not a small number. That’s a preventable crisis.

Don’t Guess the Dose - Measure It

Kids aren’t small adults. And neither are older adults. Dosing isn’t about weight alone - it’s about metabolism, liver function, and other medications you’re on. Never estimate a dose. Don’t use a kitchen spoon. A tablespoon isn’t a tablespoon. A 2021 FDA study found kitchen spoons vary by up to 200% in volume. That means you could be giving a child five times the intended dose - or giving yourself half of what you need.

Always use the measuring tool that comes with the medicine. If it’s missing, ask the pharmacist for one. Most pharmacies give them out for free. For liquid medicines, use the syringe or cup. For tablets, count them. If the label says “take one tablet every 6 hours,” don’t take two because you’re feeling worse. More isn’t better. It’s dangerous.

One Symptom, One Medicine

Multi-symptom cold and flu products look efficient. One bottle for runny nose, cough, fever, and sore throat. But here’s the problem: you probably don’t have all those symptoms. If you only have a headache and a fever, you don’t need a decongestant or an antihistamine. Those ingredients can cause drowsiness, raise your blood pressure, or interfere with your sleep - even if you don’t need them.

Pick the medicine that treats only what you have. If you’re unsure, ask the pharmacist. They’ve seen hundreds of people walk in with the same confusion. A simple question like, “I just have a headache. What’s the safest option?” can save you from side effects you didn’t sign up for.

Know Your Ingredients - Especially Acetaminophen and Ibuprofen

Two active ingredients make up the majority of OTC pain relief: acetaminophen and ibuprofen. They work differently, and knowing the difference matters.

Acetaminophen (Tylenol) is good for fever and general pain. It doesn’t reduce inflammation. But it’s hard on the liver. If you drink alcohol regularly, have liver disease, or take other medications that affect the liver, this might not be safe for you. The maximum daily dose for most adults is 3,000-4,000 mg. That’s fewer pills than you think. Many combination products contain acetaminophen - check the label every time.

Ibuprofen (Advil, Motrin) reduces inflammation, so it’s better for muscle aches, sprains, or menstrual cramps. But it can irritate your stomach, raise blood pressure, or affect kidney function - especially if you’re older or have heart disease. Don’t take it for more than 10 days without checking with a doctor.

If you’re unsure which one to choose, ask the pharmacist. They’ll ask you about your medical history and recommend the safest option.

A child using a dosing syringe to take medicine, with a caring mother nearby.

Talk to the Pharmacist - It’s Free

Pharmacists aren’t just people who hand out pills. They’re trained to spot hidden risks. They know which OTC meds interact with your prescription drugs. They know which ones are risky if you have diabetes, high blood pressure, an enlarged prostate, or heart disease. The Merck Manual warns that older adults account for half of all adverse drug reactions - even from OTC products - because they’re often on multiple medications.

A 2022 study in Research in Social and Administrative Pharmacy found pharmacist consultations reduced OTC medication errors by 67%. That’s not a small boost. That’s life-saving.

Don’t be shy. Walk up to the counter. Say: “I’m thinking of buying this for my cough. I’m also on blood pressure medicine. Is this safe?” They’ve heard it before. They’re trained for it. And it’s free. No appointment needed. No co-pay.

Check for Interactions - Especially With Alcohol and Other Drugs

Some OTC meds are fine alone, but dangerous with other things. Here are the big ones:

  • Don’t mix alcohol with antihistamines (like diphenhydramine in Benadryl) or dextromethorphan (in cough syrups). It can cause extreme drowsiness or even breathing problems.
  • Don’t use sleep aids if you’re already on a prescription sedative or antidepressant. The combo can slow your breathing dangerously.
  • Aspirin can interfere with blood thinners like warfarin. Even low-dose aspirin for heart health can be risky if you’re on other medications.
  • Decongestants like pseudoephedrine can raise blood pressure. If you have hypertension, avoid them unless your doctor says it’s okay.
If you’re on any prescription meds - even one - always ask the pharmacist if the OTC product you’re considering could interfere.

Special Populations Need Extra Care

Certain groups are at higher risk:

  • Older adults: Metabolism slows with age. Liver and kidney function decline. What was safe at 40 might be risky at 70. Polypharmacy (taking five or more meds) is common. One extra OTC pill can tip the balance.
  • Pregnant or breastfeeding people: Not all OTC meds are safe. Some antihistamines, NSAIDs like ibuprofen, and even some herbal supplements can affect the baby. Always check with a provider.
  • People with chronic conditions: Diabetes? Avoid decongestants. Kidney disease? Avoid NSAIDs. Enlarged prostate? Avoid antihistamines. Heart disease? Avoid some antacids. Your condition changes what’s safe.
If you fall into any of these groups, don’t guess. Ask the pharmacist. Bring your list of all medications - even vitamins and supplements.

An elderly man receiving medication advice from a pharmacist with a list of his drugs.

Use the Same Pharmacy

It sounds simple, but it matters. When you use the same pharmacy for all your prescriptions - and your OTC purchases - they build a complete picture of your medication history. That means they can flag dangerous interactions before you even walk to the counter.

If you switch pharmacies often, that history gets lost. A new pharmacist won’t know you’re taking a blood thinner, or that you’re diabetic, or that you’ve had liver issues in the past. Consistency saves lives.

What About Natural Remedies and Herbal Supplements?

Just because something is “natural” doesn’t mean it’s safe. Echinacea, St. John’s wort, garlic pills, ginkgo biloba - these are all supplements, not regulated like drugs. They can interact with prescriptions, affect blood pressure, or cause bleeding during surgery. The FDA doesn’t require them to prove safety before selling them.

If you’re using herbal products, tell your pharmacist. Don’t assume they’re harmless. They’re not.

When to Walk Away

OTC meds are great for short-term, mild symptoms. But if your symptoms don’t improve in 3-5 days, or if they get worse, stop taking the medicine and see a doctor. Same if you develop a rash, swelling, trouble breathing, or chest pain after taking something. That’s not a side effect - that’s a red flag.

Don’t keep taking more pills hoping it will work. That’s how emergencies happen.

Can I take two different OTC medicines at the same time?

Only if you’re sure they don’t contain the same active ingredient. Many cold, flu, and pain products include acetaminophen, ibuprofen, or antihistamines. Taking two products with the same ingredient can lead to overdose. Always check the Drug Facts label and ask your pharmacist before combining any OTC meds.

Is it safe to use expired OTC medications?

Most OTC medications lose effectiveness after their expiration date, but they’re rarely dangerous. However, liquid antibiotics, eye drops, or insulin should never be used past expiration. For pain relievers or antacids, if they’re just a few months past the date and look normal, they’re probably okay. But if they’re discolored, smelly, or crumbling - throw them out. Safety isn’t worth the risk.

How do I know if an OTC medicine is right for my condition?

Start by matching your symptoms to the “Uses” section on the Drug Facts label. If you have a headache and fever, acetaminophen or ibuprofen are common choices. If you have nasal congestion, a decongestant might help. But if you have high blood pressure, diabetes, or kidney disease, some ingredients can be harmful. Always match the medicine to your symptoms - and your health history. When in doubt, ask the pharmacist.

Are generic OTC brands as safe as name brands?

Yes. Generic OTC medications must contain the same active ingredients, strength, dosage form, and route of administration as the brand-name version. The FDA requires them to meet the same safety and effectiveness standards. The only differences are in inactive ingredients (like fillers or dyes) and price. Generics are often 50-80% cheaper. Always check the active ingredient list - not the brand name.

What should I do if I accidentally take too much of an OTC medicine?

Don’t wait for symptoms. Call Poison Control immediately at 1-800-222-1222 (U.S.) or your local emergency number. Have the medicine bottle handy so you can tell them the name and amount taken. If you’re unsure what you took, bring the bottle to the nearest emergency room. Acetaminophen overdose, for example, can cause liver damage without immediate symptoms - but treatment is most effective within 8 hours.

Choosing OTC medications isn’t about speed. It’s about awareness. It’s about knowing your body, knowing your meds, and knowing when to ask for help. The pharmacy counter isn’t just a place to buy things - it’s a safety checkpoint. Use it.